Terms of Use
Effective Date: September, 2023
Welcome to CareHome Health Solutions. By accessing and using the Graciela device, Care Circle compliance app, and related services (collectively, the "Services"), you agree to comply with and be bound by these Terms of Use. If you do not agree to these terms, please refrain from using our Services.
1. Overview of Services
1.1 Graciela Device
The Graciela device is a fully functional medication management system that:
Dispenses medications automatically at scheduled times.
Provides visual and audible alerts for missed doses.
Dispenses water immediately after medication to promote adherence.
Operates without requiring the user to press a button, enhancing usability for seniors with arthritis or memory challenges.
1.2 Care Circle App
The Care Circle app is a caregiver compliance tool that:
Allows caregivers to manage medication schedules and dosage windows.
Sends real-time notifications if a dose is missed.
Tracks adherence rates and generates weekly and monthly reports.
Supports multiple seniors within a caregiver’s care network.
1.3 Subscription Services
CareHome offers optional subscription plans (tiered by levels) that include:
Electronic Health Record (EHR) integration.
24/7 customer support.
Analytics and reporting features.
Software updates and feature enhancements.
2. Eligibility and Registration
2.1 User Eligibility
You must be at least 18 years of age to use the Services. By agreeing to these terms, you confirm that you are legally capable of entering into a binding agreement.
2.2 Account Registration
To access certain features of the Services, including the Care Circle app, you are required to create an account using your US-based email and phone number. You agree to provide accurate and complete information and to keep this information updated.
3. User Responsibilities
3.1 Proper Use of Device
You agree to use the Graciela device solely for its intended purpose of dispensing medications and water. Misuse, modification, or unauthorized repair may void warranties and result in termination of services.
3.2 Caregiver App Compliance
You agree to maintain the privacy and security of any personal health information (PHI) collected through the Care Circle app and comply with applicable healthcare regulations.
4. Subscription and Payment
4.1 Subscription Terms
The optional subscription service is billed monthly at the rate at which your chosen subscription plan is designated. By subscribing, you authorize CareHome to charge the payment method on file.
4.2 Cancellation
You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing cycle.
5. Privacy and Data Security
5.1 Data Collection and Usage
We collect and store data related to medication schedules, adherence rates, and caregiver activities to improve service quality. We are committed to complying with all applicable data privacy laws.
5.2 HIPAA Compliance
CareHome Health Solutions implements safeguards to protect sensitive healthcare information and ensure compliance with HIPAA and related regulations.
6. Intellectual Property
All content, trademarks, and intellectual property associated with CareHome Health Solutions, including the Graciela device and Care Circle app, remain the exclusive property of CareHome Health Solutions.
7. Limitation of Liability
CareHome Health Solutions is not responsible for:
Errors or malfunctions caused by improper device use.
Missed doses due to connectivity or hardware issues.
Medical outcomes resulting from inaccurate medication inputs by caregivers.
8. Modifications to Terms
We reserve the right to update these Terms of Use at any time. Changes will be posted on our website, and continued use of the Services constitutes acceptance of the updated terms.
9. Contact Us
If you have any questions regarding these Terms of Use, please contact us at:
CareHome Health Solutions aj@carehomehealthsolutions.com
By using our Services, you agree to these Terms of Use.